Accessibility at Balboa Bay Resort
Every guest should be able to use this website and enjoy this resort without friction. Balboa Bay Resort is committed to meeting the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, and we review the site regularly against that standard. Accessibility work is ongoing rather than finished, and we treat guest feedback as the most useful part of it.
On the website, that means keyboard navigation throughout, descriptive alt text on images, visible focus states, sufficient color contrast, labeled form fields, and compatibility with common screen readers.
We Value Digital Inclusion
In our effort to help provide a fully accessible and optimized experience for our website visitors, balboabayresort.com has taken careful measures to help ensure an enhanced user experience, whether the website visitor is using assistive technologies such as a screen reader, magnifier, or other assistive technology to access the website.
This website is monitored and tested by AudioEye, a third-party provider of Web Accessibility testing and monitoring. Results of automated testing are reported to balboabayresort.com in the AudioEye platform. Further, to the extent balboabayresort.com engages AudioEye for expert review, remediation and user testing by people with disabilities, AudioEye either remediates discovered issues or provides a Source Feedback Report (SFR) for balboabayresort.com to remediate the issue. Finally, AudioEye continually improves and refines its existing solutions.
AudioEye Trusted Certification
The Trusted by AudioEye badge represents a commitment to accessibility and digital inclusion. The AudioEye certification process involves automatic and, if applicable, expert review, remediation and user testing to increase conformance with Web Content Accessibility Guidelines (WCAG) 2.2, Level AA Success Criteria. AudioEye and balboabayresort.com continue to collaborate in an ongoing effort to help maintain conformance with the success criteria and help provide an accessible user experience for all website visitors.
AudioEye certifies that balboabayresort.com has engaged AudioEye to help balboabayresort.com conform with WCAG2.2 Level, AA Success Criteria.
AudioEye uses the following web browsers and web-based assistive technologies in testing its solutions:
The most recent and immediately prior two versions of any desktop standards-compliant web browser that represents over 5% market share.
Web-Based Assistive Technologies such as screen readers (i.e., JAWS, NVDA, and VoiceOver), magnification, voice dictation, and keyboard-only navigation generally favored by the disability community.
Web accessibility guidelines
Please see more information about WCAG compliance.
Improving the user experience for everyone
balboabayresort.com has leveraged the Web Content Accessibility Guidelines (WCAG) 2.2 as reference to help ensure the web content made available from this website is more accessible for individuals with disabilities and user-friendly for everyone. These globally recognized best practices (as recommended by the World Wide Web Consortium) consist of three levels of accessibility measurement (A, AA, and AAA). AudioEye references Level AA of these guidelines in helping provide accessibility.
Related links
Web Accessibility Initiative (WAI)
Feedback
Notice an accessibility barrier? Report an issue
AudioEye is available to assist website visitors with any issues accessing content and the various services and functions made available across balboabayresort.com. Website visitors are encouraged to engage with the Help Desk to report and troubleshoot web accessibility related issues.
The AudioEye Accessibility Help Desk
Providing Users with a Free and Customizable Assistive Utility
In addition to the above-mentioned techniques and strategies, we have provided the AudioEye Accessibility Help Desk that allows website visitors to report accessibility issues. The Help Desk also provides personalization tools that allow website visitors to customize their user experience.
If the AudioEye Accessibility Help Desk is not enabled by default, users can enable it by selecting the Activate Help Desk button below. Once activated, the Accessibility icon should be visible on any page of this website. Users can then engage the Help Desk by interacting with the Accessibility icon.
Deactivate Accessibility Help Desk
Core features of AudioEye Accessibility Help Desk
AudioEye Help Desk
Users can report accessibility and usability-related issues.
Personalization tools
The personalization tools can be used to customize the visual display of the website.
Page elements navigation
Users can navigate easily through any page by element or content hierarchy.
Third-party sites
Throughout this website, we may make use of different third-party websites such as Facebook, Google Maps, X (formerly known as Twitter), LinkedIn, Instagram, and YouTube to spread news and information about balboabayresort.com's products and services. These websites, which are not controlled by balboabayresort.com, may present challenges for individuals with disabilities that we are not able to control or remedy.
As made publicly available, here are the Accessibility Policies provided from these third-party websites:
Google Maps Accessibility Policy
X (formerly known as Twitter) Accessibility Policy
Instagram Accessibility Policy
Accessibility Statement for Balboa Bay Resort
Date: 11/3/2026 This is an accessibility statement from Balboa Bay ResortMeasures to support accessibility
Balboa Bay Resort takes the following measures to ensure accessibility of Balboa Bay Resort:- Employ formal accessibility quality assurance methods.
Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Balboa Bay Resort is fully conformant with WCAG 2.2 Level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.Feedback
We welcome your feedback on the accessibility of Balboa Bay Resort. Please let us know if you encounter accessibility barriers on Balboa Bay Resort:- Phone: (949) 645-5000
- Business Address: 1221 West Coast Highway, Newport Beach, California 92663
Compatibility with browsers and assistive technology
Balboa Bay Resort is designed to be compatible with the following assistive technologies:- Firefox – view additional accessibility features here
- Chrome – view additional Google accessibility features here
- Internet Explorer – view additional ease of access options here
- Microsoft Edge – view additional accessibility features here
- Safari – view Apple accessibility features here
- Older web browsers: Content may not function correctly on older versions of web browsers that lack support for modern web standards, HTML5 features, or CSS3 properties. Examples: Internet Explorer 6-8, and versions of Firefox, Safari, or Chrome no longer supported by the creators (typically up to two previous versions).
- Non-standard browser configurations: Uncommon browser configurations, such as highly customized settings, extensions, or experimental features, may conflict with certain web content or accessibility tools.
Technical specifications
Accessibility of Balboa Bay Resort relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:- HTML
- CSS
- JavaScript
Limitations and alternatives
Despite our best efforts to ensure accessibility of Balboa Bay Resort, there may be some limitations based on third party entities that are providing data into the site. Please contact us if you observe an issue.Assessment approach
This website was assessed for accessibility by the following approaches:- Self-evaluation at site launch
- External evaluation: a recurring automated check via API providing tests for WCAG 2.2 specifications. Ongoing testing was conducted on: