FAQ

We look forward to welcoming you to Balboa Bay Resort and Newport Beach!

Centrally located on Balboa Bay, you will enjoy access to a variety of outdoor activities, dining and shopping experiences during your stay.

To assist in your trip planning, we’ve included information on our most Frequently Asked Questions below.

If you have any additional questions, please don’t hesitate to contact us directly.

Concierge: 
[email protected]  |  949-645-5000

Room and Restaurant Reservations:
[email protected]  |   949-645-5000

Rental Info – Duffy Boats, Kayaks, Bikes, and Stand-Up Paddleboard Rentals:
[email protected]  |   949-630-4120

Drybar Balboa Bay Appointments:
thedrybar.com  |  877-379-2279

Spa Appointments:
949-630-4772

For Insider Savings on your next Balboa Bay getaway, we invite you to sign up for our e-newsletter.

CANCELLATION POLICY
We understand plans change and encourage you to contact us as soon as possible to cancel your reservation. All reservations are required to be cancelled 48-hours prior to 12:00 pm on your arrival date for stays starting on June 1, 2021 (excluding July 3 - 5 | September 4 - 7 | December 15 - 19 | December 31), unless otherwise noted on your reservation. Please note that packages and special promotions do often carry additional cancellation policies.