Balboa Bay Resort’s COVID-19 Updates
Health & Safety Updates
Balboa Bay Resort is committed to continuing best practices and following all guidelines as it pertains to the COVID-19 crisis. We are proud to be members of the Newport Beach community and can’t wait for a time when we can all be together again. Until that time comes, we have taken a number of steps to ensure our staff, guests and community members continued safety.
As the situation remains very fluid, we will communicate any updates as they arise.
The Resort is currently taking reservations and will update our availability as information becomes available. The Resort prides itself on operating with five-star health and operations protocol. The Resort works hard to bring exceptional standards to a new level to assure guests that they and our staff are safe and cared for when visiting the Resort.
In accordance with the CDC’s recommendations, the Resort is implementing safety measures including requiring staff to wear face coverings in public spaces, and requiring guests to wear masks in all public spaces.
We are currently offering a flexible cancellation policy. Reservations for stays through December 30, 2020 can be cancelled up to 24-hours in advance (with the exception of July 3rd-5th, September 4th-7th and December 16th-20th).
Blend Café and the Pool are open, with the addition of social distancing measures. Chairs are available on a first come, first serve basis on the pool deck. A&O Kitchen+Bar will be serving lunch and dinner daily and breakfast from Friday - Sunday with limited indoor seating and outdoor seating extending throughout our outdoor patios. Bayfront Boutique is open with a limited number of shoppers, requesting all shoppers wear provided gloves. In room dining services and the Fitness Center are currently available. The Fitness Center is currently available outdoors. Drybar Salon is open starting September 8th (closed on Mondays) and the Spa is open starting September 11th and taking reservations. Waterline Newport Beach is currently closed.
Stay-over housekeeping service is not currently available; please contact the Resort with any questions regarding housekeeping services.
The Resort has increased its efforts to ensure the health and safety of our staff and guests including sanitizing all public areas three times per day using EPA-approved disinfectants.
Our leadership is continually monitoring the recommendations from the Orange County Health Department, CDC and Governor Newsom.
We appreciate your support during this unprecedented time and look forward to welcoming you back to Balboa Bay Resort.
Updated September 17, 2020.
Resort contact: (949) 645-5000